Make your first consultation more useful

Start with the purpose Write a few sentences about what you want to do and why. Whether your enquiry concerns study, a visit or work-related mobility, a clear purpose helps the conversation stay focused. Bring a realistic timeline Note any dates you already know, such as an intended intake, a proposed trip or an appointment. Separate confirmed dates from preferences. Avoid making non-refundable commitments until the relevant requirements and arrangements have been confirmed. List what you already have Prepare a simple inventory of course information, correspondence or background records. You do not need to send sensitive documents in the public enquiry form. Ask the team whether anything should be provided privately before the appointment. Write down your questions Useful questions include: What is the scope of support? What information is still missing? What costs need to be confirmed? Which decisions belong to an authority, institution or employer? Leave with a next-step list A productive conversation should help you understand what to check, what to prepare and who needs to answer any outstanding questions. Keep your own notes so that you can follow up confidently.